SMU MBA SEM 4 -QM0025- Quality Standards and Models

SMU MBA WINTER 2015 -2016

Dear Students,

SMU MBA WINTER 2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

Drive

winter 2015

Program

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDTQMN (SEM 2)

Subject code & name – QM0025- Quality Standards and Models

Book ID – B1932

Credit and Max. Marks – 4 credits; 60 marks

 

Q1. What is meant by “Environmental management”? What are the key environmental issues faced by the world? 10

Answer: Environmental Management: The earth nurtures multiple forms of life and sustains various human activities. However, of late, due to a growth in population and excessive exploitation of natural resources, there is a great threat to the co-existence of diverse creatures and the sustainable development of human beings

 

 

Q2. How does ISO 18001 standard help the organisations? Describe the contents of OHSAS 18001: 2007. 10

Answer: Contents of OHSAS 18001:2007: Due to increased awareness, customers now demand for products of an organisation that is certified according to the OHSMS standard. In response to this customer demand, the OHSAS 18001 has been developed. The objective of OHSAS 18001 is to support and promote efficient

 

 

Q3. What is ISO/ TS16949? Explain ‘production part approval process’ in detail. 10

Answer: ISO/TS 16949: “ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the QMS requirements for the design and development, production, and relevance, installation, and service of automotive-related products.”

 

ISO

ISO/TS 16949: 2009 is applicable to those sites of the organisation where the manufacturing of customer-specified parts (

 

 

Q4. Write short notes on the following: 5, 5

(a) IT Service Management

(b) Information Security Management

Answer: (a) IT Service Management: Businesses in today’s highly competitive world continue to face fundamental issues pertaining to the value of, sustainability of, and satisfaction with IT.

While the IT sector has seen tremendous growth in the past, and the growth potential in the future is also promising, IT

 

 

Q5. What is CMMI? Explain in brief the process areas of CMMI. 10

 

Answer: CMMI: CMMI, which is a successor of the (Capability Maturity Model) CMM, is basically a process improvement

 

 

 

Q6. What is People Capability Maturity Model (PCMM)? Explain the maturity levels of PCMM. 10

 

Answer: PCMM: Organisations, today, operate in a market where intense competition exists, not just for products and services but also for the talent or the people. All of us are aware of the fact that success in the talent market has a huge significance over success in business. As the economy becomes more knowledge-focused,

 

SMU MBA WINTER 2015 -2016

Dear Students,

SMU MBA WINTER 2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”