4th sem – Operation Management – Spring 2016

 

DRIVE SPRING2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE &NAME OM 0015 –MAINTENANCE MANAGEMENT
BKID B2008
CREDITS &MARKS 4 CREDITS AND60 MARKS

 

Note–Answerallquestions.Kindlynotethatanswersfor 10 marksquestionsshould beapproximatelyof400 words. Eachquestionisfollowed byevaluationscheme.

 

 

Q.No Criteria Marks TotalMarks
1 Writeshortnotes onthefollowing:
  a.  ProactiveMaintenance 2.5 10
b.  PlannedMaintenanceWorkCycle 2.5
c.   Maintenanceorganisingschedule 2.5
d.  AreasofMaintenancePractices 2.5
A a.       ProactiveMaintenance

b.      PlannedMaintenanceWorkCycle

c.       maintenanceorganisingschedule

d.      AreasofMaintenancePractices

2.5

2.5

2.5

2.5

10
2 WhatdoyoumeanbyAssetStrategy?ExplainbrieflyStepsInvolvedinDevelopinganAssetStrategy.
A AssetStrategy

Stepsof developingan assetstrategy.

3

7

10
3 Assumeyouaretheheadofthemaintenancedepartmentinamanufacturingorganisation.You areassigned aresponsibility of implementinga maintenanceimprovementprogram.Whatcomponentswouldyouincludein themaintenanceimprovementprogram?
A MaintenanceimprovementprogramComponents 3

7

10
4 Whatdo youmeanby MachineQuality?WhichAspectsareto be ConsideredforMachineQuality?
A MachineQuality 4 10
  AspectsTo beconsidered 6  
5 Writeshortnotes onthe following-
  a.  Zero basedbudgeting 2.5 10
b.  Remotemaintenanceaudit 2.5
c.   Codificationofspareparts 2.5
d.  MaintenanceBenchmarking 2.5
A a.       Zero basedbudgeting

b.      Remotemaintenanceaudit

c.       Codification ofspareparts

d.      MaintenanceBenchmarking

2.5

2.5

2.5

2.5

10
6. CaseStudy:ConditionMonitoringatXYZLtd.

XYZLtd.isoneofthelargesthydro-generatingfacilitiesinIndia.Theorganisationhasbeeninthisbusinessforthelast10years.Itcoversabuildingareaof150000squaremetresandtheplantareaof50000squaremetres.Tomanagesuchlargeplantarea,theorganisationhasrealisedtheneedforhighmachinereliabilityandavailability.Forthis,XYZhasdecidedtoimplementacondition-basedmonitoring(CBM)program.Tomaketheprogramsuccessful,theorganisationformedaCBMteamfortheimplementationoftheprogram.Theteamacquiredknowledgeaboutthecurrentconditionofeachmachineand equipmentintheplantandidentifiedthefollowingloopholesintheexistingmaintenancesystem:

Presentmaintenanceincludedonlycorrectiveandscheduledactivities.

Inspectionswereconductedlessfrequently(onceina year).

Theprocedurefollowedfordeterminingfaultsonlycontainedvisualinspectionandgapmeasurement.

Measures tocontrolcontaminationin oilwerenotpresent.

There was no aggressivecontroloffailure.

Oilanalysiswasrestrictedtoidentifyinghazinesscausedbyhighlevelsofmoisture,oftenpastthedangerpoint,ordarkeningduetoadvancedstatesoflubricantoxidationand breakdown.

Moreover,thereweresignificantlyhighmanpowerrequirementsandmaintenancecostsintheorganisation.Therewerefrequentfailuresofhydraulicshuttlevalvesthatmaketheunitinoperational.Torepairandrestorethesevalves,therepaircrewhadtoperformrecceofthesite(an hour eachway),disassemblethevalve,andrepairit.

  TheCBM team,afteracquiring the knowledge, hasrealised theopportunity to improveoperatingconditionsoftheplantthroughconditionmonitoring.UndertheguidanceoftheCBMteam,thefollowingchangeshavebeenimplementedintheXYZ’splant:

Full-timefiltrationsystemsincludingstoragetanks,oilpumps,etc.areinstalled.

Finerfiltrationmethodsareimplementedto cleanoilsystemsto tighttolerances.

Conditionmonitoringtechniquesforoilanalysisareimplementedbydefininglubricantconditioncontrol,onsitemonitoringofparticlecounts,viscosity, and moisturescreening.

Vibrationanalysisisalsoadoptedtoensureproperalignmentandbalanceofmachines’

parts and detectabnormalitiesthatmayotherwise go unnoticed.

For electrical system’smaintenance,thermographyisused.

  Discussionquestions:

1.  WhichconditionmonitoringtechniqueshavebeenusedtoimproveplantmaintenanceatXYZ?

2.   Do  youthinkthattheimplementationofconditionmonitoringtechniquesistherightdecisionof XYZ?Justifyyouragreement/disagreement.

A Discussionquestions:

1.     Whichconditionmonitoringtechniqueshavebeenusedtoimprove plantmaintenanceatXYZ?

2.   DoyouthinkthattheimplementationofconditionmonitoringtechniquesistherightdecisionofXYZ?Justifyyouragreement/disagreement.

 

5

 

 

 

 

 

5

10

 

*A-Answer

 

Note–Pleaseprovidekeywords,shortanswer,specificterms,specificexamplesandmarks break-up(wherevernecessary)

 

 

DRIVE SPRING2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE &NAME OM 0016 –QUALITY MANAGEMENT
BKID B2009
CREDITAND MARKS 4 CREDITS AND60 MARKS

 

 

Q.No Criteria Marks TotalMarks
1 Whatdo youmeanby Dimensions ofquality?Explain allkey dimensionsof qualityproposedby DavidGarvin.
A Meaningof Dimensionsofquality

Keydimensions of qualityproposed byDavidGarvin

2

8

10
2 Writeshortnotes onthefollowing
  a.  ISO 9001:2008

b.  Optimalmaintenancecosts

c.    Knowledgemanagementstrategy

d.    Kanban

A a. ISO9001:2008

b.    Optimalmaintenancecosts

c.    Knowledgemanagementstrategy

d.    Kanban

2.5

2.5

2.5

2.5

10
3 Explainvariousphasesforthe developmentof Process-Oriented QMS(QualityManagementSystem).
A Definingkeyqualificationsand CriticalSuccessFactors(CSFs)

Identifyingthe requirements ofthe processDefiningthecriteriaforindividualprocessesCreatingvalueaddition

2.5

 

 

2.5

2.5

2.5

10
4 ExplaintheconceptofChangeintermsofquality.AlsodescribeLewin’sThree-StageProcessofChange.
A Conceptofchange interms ofquality 2.5 10
  Three-StageProcessofChange 7.5  
5 Whatdo youmeanbyQualityControl?Explainthe Process of QualityControl.
A QualityControl

ProcessofQualityControl

3

7

10
6 Brieflyexplainfollowing Characteristics ofProductDevelopment.
 

a.      Qualityoftheproduct

b.      Costoftheproduct

c.       Developmenttime

d.  Developmentcost

A a.    Qualityof theproduct

b.    Costoftheproduct

c.    Developmenttime

d.    Developmentcost

2.5

2.5

2.5

2.5

10

 

 

*A-Answer

 

Note–Answerallquestions.Kindlynotethatanswersfor10marksquestionsshouldbeapproximatelyof400 words. Eachquestionisfollowedbyevaluationscheme.

 

 

 

 

 

 

 

 

DRIVE SPRING2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE &NAME OM 0017 – ADVANCED PRODUCTIONPLANNING ANDCONTROL
BKID B2010
CREDITAND MARKS 4CREDITSAND60 MARKS

 

Note–Answerallquestions.Kindlynotethatanswersfor 10 marksquestionsshould beapproximatelyof400 words. Eachquestionisfollowed byevaluationscheme.

 

Q.No Criteria Marks TotalMarks
1 ExplainDescriptive and NormativeTheoriesofproductionplanningandcontrol.
A DescriptiveTheoryNormative Theory 5

5

10
2 Explaintheconceptof MasterSchedule.AlsodefineTime HorizonofMasterSchedule.
A ConceptofMasterScheduleTimeHorizon ofMaster Schedule 4

6

10
3 Writeshortnotes onthe following-
  a.  Hybridsystem 2.5 10
b.  What-ifstimulation 2.5
c.   Turnkeyoroff-the-shelfsolutions 2.5
d.  Managementby Objectives(MOB) 2.5
A a.       Hybridsystem

b.      What-ifstimulation

c.       Turnkeyoroff-the-shelfsolutions

d.      ManagementbyObjectives(MOB)

2.5

2.5

2.5

2.5

10
4 DefineProduction planning. Brieflyexplain various levels of Production Planning.
A Production planning

levels of Production Planning

4

6

10
5 Differentiatebetween Mass Production andBatch Production.
A Mass Production 5 10
  Batch Production 5  
6 Writeshortnotes onthefollowing-
  a.  Benchmarking 2 10
b.  Budgeting 2
c.   Target Costing 2
d.  KaizenCosting 2
e.CostCentre 2
A a.       Benchmarking

b.      Budgeting

c.       TargetCosting

d.      KaizenCosting

e.CostCentre

2

2

2

2

2

10

 

*A-Answer

 

 

Note–Pleaseprovidekeywords,shortanswer,specificterms,specificexamplesandmarks break-up(wherevernecessary)

 

 

DRIVE SPRING2016
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER IV
SUBJECT CODE &NAME OM0018-TECHNOLOGYMANAGEMENT
BKID B1979
CREDIT 4
MARKS 60

 

Note:Answer allquestions.Kindlynotethat answers for 10marksquestionsshouldbeapproximatelyof400words.Eachquestionisfollowed byevaluationscheme.

 

Q.No Questions Marks TotalMarks
1 What do youmean by technologydiffusion?Howcanyourelate globalisationwithtechnologydiffusion?
A ·      Technologydiffusion

·      Relationbetweenglobalisation with technologydiffusion

5

5

10
2 Explainlong-wave cycle. Point outits stages.
A ·         long-wave cycle

·         Stages

2

8

10
3 Write short notes on-
A ·         Performance Assessment Methods

·         Alliance Versus Rivalry

·         Integrating Technologyand Strategic Plans

·         Value Creation

  ·         Performance AssessmentMethods

·         Alliance Versus Rivalry:

2.5

2.5

10
 

·         IntegratingTechnologyand StrategicPlans:

·         ValueCreation

2.5

2.5

 
4 What is Strategic Planning?Define points covered inStrategicPlanningProcess.
A ·      Strategic Planning

·      Strategic PlanningProcess

5

5

10
5 Definetechnological change? Provide examples in support of youranswer.
A ·   Description of TechnologicalChange

·   Examples

6

4

10
6 Case Study: Radio Frequency Identification (RFID) at Walmart.

WalmartisanAmericanmultinationalcorporationthatdealsintheretailbusinesswith large chains of discount stores and warehousestores.

AccordingtotheForbesGlobal2000list,itisthe18thlargestpubliccorporationintheworld.Inthe1980s,whenthewholeworldwasfumblingwiththeideaofbarcoding,Walmartimplementeditinreality.ThecompanyinstalledRFIDreadersatseveralpointssuchasatthebackofthebuilding,atthereceivingdocks,nearthegarbagecompactors,andbetweenthebackroomandtheretailfloor. Thegoods,whichareshippedtothestoreswithRFIDtags,arerecordedonceattheirarrival.Withoutopeningthepackaging,theycometoknowwhatisinsideit,justbywavingthescannerattheboxes.Itisevenpossibletoknowthewhereaboutsofthegoods,whichreduceslossduringshipment.Whengoodsarebroughttothesalesfloor,thetagsarereadagain, and they are readfinallyin a box crusher.

 

Thesoftwarerecordsallthedetailsrelatedtotheitemssoldandthenumberofcasesbroughttothesalesfloor.Thus,ithelpsingeneratinginformationabouttheitemsthatexhaustintheshorterperiodfromtheshelves.Alistofitemsisgeneratedautomatically,whichneedtobetakenawayfromthebackroomtorestockthestoreshelves.WalmarthasdevelopedahandheldRFIDreadertoreducetheamountoftimespent at the backroom.

 

 

 

 

 

 

AretaillinkextranethasalsobeenestablishedwithallthesuppliersofWalmarttosharedatafromallRFIDreadpoints,sothatwithin30minutes,supplierscometoknow about the movement and thelocation of theirgoods.

 

Walmartreliesonthistechnologyformanaginginventorymoreeffectively,reducingerrorsatthetimeofdataentryandloweringhumanlabourcostatthedistributioncentre.

 

RFIDhelpsWalmart in thefollowing ways:

  • Conductingreceipt and shipment of goods faster
  • Trackingmovement of inventoryeffectively
  • Saving the shopper’s time
  • Predicting the demand ofa product
  • Avoiding an out-of-stock situation
  • Boosting sales
  • Makingtheavailabilityoftherightproductattherighttimeattherightplaceor store

A few limitations of RFID areas follows:

  • Sometimes the tags do not
  • Accurate reading of rates on some itemscan
  • Reading through liquid or
  • There is an increase in

InspiteofallthebenefitsofRFID,thecustomersofWalmartfearthepossibilityofviolatingtheirprivacy;however,WalmarttriesthatRFIDtagsdonotcollectanyadditional data about customers.

 

“Sanford C. Bernstein&co., a New York investmentresearch house,estimates that

 

 

 

 

 

 

  Walmartcould savenearly $8.4 billion per yearwhenRFID is fully deployedthroughout itssupply chain and in stores.” Thus,it isunderstandable whyWalmartfocuses so aggressively on pursuing RFIDtechnology.
A Questions:

1.  Withthehelpofthecasestudy,explainwhytechnologymanagementisimportantfor an organisation.

2.   WhataretheadvantagesanddisadvantagesofRFID?RelatetothecontextofWalmart.

  Questions:  

5

10
1.Withthehelpofthecasestudy,explainwhytechnology
management is important for an organisation.  
2.WhataretheadvantagesanddisadvantagesofRFID? 5
Relate to thecontext of Walmart.

*A-Answer