MB0047 – MANAGEMENT INFORMATION SYSTEM – fall 2016

ASSIGNMENT

 

 

 

DRIVE         FALL 2016

PROGRAM  MASTER OF BUSINESS ADMINISTRATION (MBA)

SEMESTER  II

SUBJECT CODE & NAME        

MB0047 – MANAGEMENT INFORMATION SYSTEM

BK ID          B1968

CREDITS    4

MARKS       60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

Question.1. Distinguish between information technology (IT) and information systems (IS) and explain the Advent of Artificial Intelligence and Free Software Movement

 

Answer:Information technology (IT) is the application of computers and internet to store, retrieve, transmit, and manipulate data, or an information often in the context of a business or other enterprise. IT is considered a subset of information and communications technology (ICT). In 2012, Zuppo proposed an ICT hierarchy where each hierarchy level “contain some degree of commonality in that they are related to technologies that facilitate the transfer of information and various types of electronically mediated communications.” Business/IT was one level of the ICT hierarchy.

 

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Question.2. Explain the Strategic Decision making with MIS. Elaborate on the types of communication that can be effected with digital networks in organisations

 

Answer:Increasing availability of low-cost computers and associated equipment of varying capabilities promoted the trends towards distributed data processing. Developments in communication techno-logy has made it possible to interconnect such geographically dispersed computing resources of different kinds and makes. A computer communication network is an interconnection of a collection of several

 

Question.3. How to use information system to support competitive strategy? With an example explain each strategy

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Answer:Firms with a competitive advantage over others typically have access to special resources that others do not or are able to use resources more efficiently, resulting in higher revenue growth, profitability, or productivity growth (efficiency), all of which ultimately in the long run translate into higher stock market valuations than their competitors.

 

 

 

Michael Porter’s competitive forces model describes five competitive forces that shape the fate of the firm.

 

 

 

Traditional competitors: Existing firms that share a firm’s market space

 

 

New market entrants: New companies have certain advantages, such as not being locked into old equipment and high motivation, as well

 

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Question.4. Briefly explain the Customer Relationship Management (CRM) system. What are the various facilities created by CRM?

Answer:When company communicates its customers the process can involve many different people within both organizations using a variety of different methods. CRM is the acronym for the term “Customer Relationship Management”. The main tool that is used is an order that is communicated by company’s customer to its sales department. However this is only one of many communications that should be managed. To ensure that company can provide the best customer service experience possible the use of customer relationship management (

 

 

Question.5. Briefly explain the different aspects of the need for database systems.

 

Answer:Formally, a “database” refers to a set of related data and the way it is organized. Access to these data is usually provided by a “database management system” (DBMS) consisting of an integrated set of computer software that allows users to interact with one or more databases and provides access to all of the data contained in the database (

 

Question.6. Why privacy is important for individuals in the organizations? Briefly explain.

 

How workplace electronic monitoring is done in the organizations?

 

Answer:Why does privacy matter? Often courts and commentators struggle to articulate why privacy is valuable. They see privacy violations as often slight annoyances. But privacy matters a lot more than that. Here are 10 reasons why privacy matters.

Limit on Power: Privacy is a limit on

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